User Control - Viewing & Managing GGP Log Files

📖 Overview

GGP maintains application activity logs that track program behaviour and events.
These logs are primarily used for diagnostics and are not required for day-to-day operations, but they may be requested by GGP Support during troubleshooting.

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🧭 Navigation

From User Control Maintenance:

1. Click the User menu.

2. Select either:

   • View Appdata Log File – For logs tied to a specific Windows user.

   • View AllUsersProfile Log File – For system-wide logs.

For users without User Control access:

• Use the Delete Log Files function from the Tools menu in GGP.

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📂 Log File Locations

Application Data Logs (Per User)

• Stored in the Windows AppData folder based on the login ID.

• File format:

  ProgramName_YYMMDD.log

• Location differs by OS:

  • Windows XP:

    C:\Documents and Settings\<UserName>\Application Data\GGPWIN\

  • Windows Vista / 7 / 8 / 10 / 11:

    C:\Users\<UserName>\AppData\Roaming\GGPWIN\

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All Users Logs

• Generated by batch processes, scheduled tasks, or Windows services.

• Stored in the All Users profile location.

• Not automatically managed—periodic housekeeping is recommended.

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☁ Thin Client Log Redirection

If running GGP on a Thin Client (RDP/Citrix), you can redirect logs via LOCK.INI:

[Thin Client]
LogfilePath=VALIDPATH\LogFilesLocation\

For NGz logs, update NLPG.INI:

[DEBUG]
Path=VALIDPATH\LogFilesLocation\
DebugToFile=True

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🗂 Log File Naming Rules

The log filename format changes depending on the environment:

1. Local (Non–Thin Client):

   %appdata%\ggpwin\app.date.log

   app = program name, date = current date.

2. Thin Client (No Redirection):

   %appdata%\ggpwin\app.localmachinename.date.log

3. Thin Client (With Redirection):

   redirected_path\app.hostname.localmachinename.date.log

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🧹 Housekeeping – Removing Old Logs

To prevent excessive file accumulation:

1. Select Delete Log Files > 1 week.

2. This removes:

   • Files older than 7 days.

   • Files of zero size.

3. Both AppData and All Users log locations are cleaned.

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📌 Summary

• Log files are crucial for diagnostic support.

• Use View options for inspection, and Delete options for housekeeping.

• Thin Client environments require special redirection settings in LOCK.INI and NLPG.INI.